connection. new marketing means consistently talking and listening that takes effort which we exist to support you on
The social media program management unit of fluency was built to be the outsourced team you wanted but couldn’t find. More than extra bodies but brains also (great, right) ready to input on what are the best solutions, scaling up or down as needed to help you take advantage of ideas that resonate with the social web.
what program management feels like:
program reporting. Using a combination of manual and automatic monitoring (via our SMART dashboard system) reporting, you’ll always be informed of what’s working and what’s not so you can make changes that make a difference.
comment & messaging management. Creating a scheduled approach and process to message your ‘friendbase’ via Myspace, Facebook, Twitter, Pownce, etc. to keep them consistently updated, informed and your brand top of mind to make a friend, feel like one.
digital street team management.After establishing visibility we work to segment your most passionate supporters to supply them with the goods to let their interest be known. Weekly updates, content distribution and facilitating ongoing feedback to your biggest brand supporters.
SOCIAL NETWORK DEVELOPMENT. Helping your brand leverage the power of personalization by creating that “my” space for your site visitors builds traffic. Branded social networks are a great way to keep visitors in the fold by making ‘your’ site more ‘theirs’ through the power of community.